Privacy Policy

A legal disclaimer

Effective Date: 5 May 2020

Melbourn Interiors is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect and process the following types of personal data:

Contact details: Name, email address, phone number
Project information: Design preferences, property details, budget
Website usage data: IP address, browser type, pages visited, time spent
Marketing preferences: Newsletter sign-ups, social media interactions

2. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide design consultations
Customise our services to suit your needs
Improve website functionality and user experience
Send updates, promotions, or newsletters (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Trusted service providers (e.g., website hosting, email platforms)
Legal authorities if required by law

All third parties are required to handle your data securely and in accordance with UK data protection laws.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings. Cookies help us:

Analyse website traffic
Remember your preferences
Improve site performance

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date

9. Contact Us

For questions or concerns about this policy or your personal data, please contact:

Melbourn Interiors
Email: nataliamelbourn@gmail.com
Phone: [+44 7971 957 664
Address: 5 Eden Close, New Haw, Surrey, KT15 3BZ UK